UX Designer at Missouri S&T, formerly T-Mobile and WongDoody

Hello! I’m Michael.

I'm a UX Designer who turns ambiguous, complex problems into experiences people actually understand. I've shipped work at T-Mobile that moved eSIM adoption by 75%.

My Projects

T-Mobile’s eSIM e-commerce experience

Redesigning activation flows to drive 87% more completions

Screenshot mockup of the new marketing and brand site for Missouri S&T

Advising Redesign & Expansion

Centralizing a fragmented university system into one guided experience

Introducing T-Mobile IDs

Enabling 1M+ non-phone customers to access their accounts online