Currently @ Missouri S&T

Michael Doss

Senior UX Designer

Turning ambiguous, complex problems into experiences people actually understand. I've shipped work at T-Mobile that moved eSIM adoption by 75%.

Client

Project Name

Success Metrics

T-Mobile

eSIM Modernization

Boosted eSIM awareness by 50%, adoption by 75%, and satisfaction by 81%.

eSIM Modernization

T-Mobile

F&BV Digital Profile

Paved the way for T-Mobile IDs to be used for all T-Mobile services.

F&BV Digital Profile

Missouri S&T

Advising Redesign

Turned a broken advising experience into one centralized site that works for all students.

Advising Redesign