HI, MY NAME IS MICHAEL DOSS AND I'M A
UX DESIGNER
“Design is the fundamental soul of a human-made creation that ends up expressing itself in successive outer layers of the product or service.” - Steve Jobs
BRANDS I HAVE WORKED WITH
Client - T-Mobile

F&BV Digital Profile (Fraud & Blind Verification) goal was to update the existing line permissions page and experience. T-Mobile wants to create a single ID for all its products and services.
F&BV Digital Profile
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Client - T-Mobile

eSIM Modernization is a project aimed toward increasing awareness of what eSIM is, eSIM activation instructions, SIM swapping within the Purchase (buying a phone on T-Mobile's website), and BYOD (bring your own device) flow for new (prospect) and existing customers. This project covers web, mobile, and the T-Mobile app.
eSIM Modernization
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Haven is a concept sneaker app I created. Haven was created to be the all-in-one app for every person that loves sneakers.
Haven
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MY PROCESS
DISCOVERY
The initial phase of a project starts out with talking with stakeholders to discover the problems, wants, and needs of the business and users. Then using existing or new research, testing, and data to gather evidence for the direction of the project.
1
SYNTHESIZE
Translating the information gathered from discovery into actionable knowledge. This is the phase where we start to form ideas to eventually settle on one to design.
2
DESIGN
Using the knowledge and ideas from the earlier steps, we start wireframing out a solution. Peer reviews with the team and testing it with users throughout the process to end up with a high-fidelity mockup.
3
TEST
Once the design is signed off by the team, the dev team takes over and builds it out.
4
(high overview)
Michael Doss
uxmdoss@gmail.com