Michael Doss

Michael Doss

Michael Doss

Michael Doss

Michael Doss

Michael Doss

Product Designer

Currently at Missouri S&T working within the marketing and communications department on the digital marketing team.

I've worked in e-commerce, telecommunications, and higher education, and also on projects for government, religious organizations, and other industries. I focus on product design because I love crafting beautiful UIs that are grounded in strong UX principles, backed by research and testing. Whether it's called UX or product design, it’s what I’m passionate about, and I can’t see myself doing anything else.

I enjoy both working alone and collaborating with others, always paying attention to the details that make or break a user experience. I'm always learning about the latest trends and techniques by reading articles, listening to podcasts, and watching videos. I do believe collaboration drives the best results and if possible would always prioritize it over working alone.

My experience with brands like T-Mobile, WongDoody, Infosys, and Missouri S&T has taught me how to support and lead projects from start to finish, ensuring that every detail is well thought out and executed.

I love animals, video games, music, cars, movies, football, basketball, and comedy. If I'm not playing ball with my dog, I'm probably doing one of those things.

Currently at Missouri S&T working within the marketing and communications department on the digital marketing team.

I've worked in e-commerce, telecommunications, and higher education, and also on projects for government, religious organizations, and other industries. I focus on product design because I love crafting beautiful UIs that are grounded in strong UX principles, backed by research and testing. Whether it's called UX or product design, it’s what I’m passionate about, and I can’t see myself doing anything else.

I enjoy both working alone and collaborating with others, always paying attention to the details that make or break a user experience. I'm always learning about the latest trends and techniques by reading articles, listening to podcasts, and watching videos. I do believe collaboration drives the best results and if possible would always prioritize it over working alone.

My experience with brands like T-Mobile, WongDoody, Infosys, and Missouri S&T has taught me how to support and lead projects from start to finish, ensuring that every detail is well thought out and executed.

I love animals, video games, music, cars, movies, football, basketball, and comedy. If I'm not playing ball with my dog, I'm probably doing one of those things.

Experience

Sept 2023 – Present

Missouri S&T (Missouri University of Science and Technology)

UX Designer - Expert

Leading the redesign of multiple university websites, increasing traffic significantly using CMS platforms like WordPress and TerminalFour. Managing several projects concurrently across departments, Helping transition our team from a ticket-driven to a strategic focus on high-impact initiatives. Mentoring a junior designer.

Sept 2021 - May 2023

WongDoody, powered by Infosys

Experience Designer

While working at WongDoody, a design agency, I predominantly collaborated with T-Mobile, embedded within their Consumer Postpaid team. Boosting T-Mobile's eSIM awareness by 50%, elevating eSIM customer adoption by 75%, and achieving an 81% satisfaction rate for eSIM features on T-Mobile's website through redesign efforts ahead of new iPhone releases were some highlights. I led the transition efforts from using MSISDNs to T-Mobile IDs for user roles, enabling over a million non-phone service customers to access their accounts on the main T-Mobile website.

Jan 2021 - August 2021

Freelancing

Product Designer

While working with a local business, I achieved a 40% increase in customer engagement by creating a Shopify website. From January 2021 to the present, I've remotely developed comprehensive brand guidelines, ensuring visual consistency and enhancing user experience across all digital platforms.

Education

2021

Certificate - Special Program For Strategic Insights, Practice, and Impact

Rhode Island School of Design

2020

Bachelor of Science in Graphic Communications, Emphasis in Web and Interactive Media

Pittsburg State University