Michael Doss

Michael Doss

Michael Doss

Michael Doss

Michael Doss

Michael Doss

UX Designer

Currently at Missouri S&T working within the marketing and communications department on the digital marketing team.

I've worked in e-commerce, telecommunications, and higher education, as well as on projects for government, religious organizations, and other industries. I focus on product design because I love crafting beautiful UIs grounded in strong UX principles, backed by research and testing. Whether it's called UX or product design, I’m passionate about it, and I can’t see myself doing anything else.

I enjoy working alone and collaborating with others, always paying attention to the details that make or break a user experience. I'm always learning about the latest trends and techniques by reading articles, listening to podcasts, and watching videos. I believe collaboration drives the best results and I would always prioritize it over working alone if possible.

My experience with brands like T-Mobile, WongDoody, Infosys, and Missouri S&T has taught me how to support and lead projects from start to finish, ensuring that every detail is well thought out and executed.

I love animals, video games, music, cars, movies, football, basketball, and comedy. If I'm not playing ball with my dog, I'm probably doing something related to one of those things.

Currently at Missouri S&T working within the marketing and communications department on the digital marketing team.

I've worked in e-commerce, telecommunications, and higher education, as well as on projects for government, religious organizations, and other industries. I focus on product design because I love crafting beautiful UIs grounded in strong UX principles, backed by research and testing. Whether it's called UX or product design, I’m passionate about it, and I can’t see myself doing anything else.

I enjoy working alone and collaborating with others, always paying attention to the details that make or break a user experience. I'm always learning about the latest trends and techniques by reading articles, listening to podcasts, and watching videos. I believe collaboration drives the best results and I would always prioritize it over working alone if possible.

My experience with brands like T-Mobile, WongDoody, Infosys, and Missouri S&T has taught me how to support and lead projects from start to finish, ensuring that every detail is well thought out and executed.

I love animals, video games, music, cars, movies, football, basketball, and comedy. If I'm not playing ball with my dog, I'm probably doing something related to one of those things.

Experience

Sept 2023 – Present

Missouri S&T (Missouri University of Science and Technology)

UX Designer - Expert

Leading the redesign of multiple university websites, increasing traffic significantly using CMS platforms like WordPress and TerminalFour. Managing several projects concurrently across departments, Helping transition our team from a ticket-driven to a strategic focus on high-impact initiatives. Mentoring a junior designer.

Sept 2021 - May 2023

WongDoody, powered by Infosys

Experience Designer

While working at WongDoody, a design agency, I predominantly collaborated with T-Mobile, embedded within their Consumer Postpaid team. Boosting T-Mobile's eSIM awareness by 50%, elevating eSIM customer adoption by 75%, and achieving an 81% satisfaction rate for eSIM features on T-Mobile's website through redesign efforts ahead of new iPhone releases were some highlights. I led the transition efforts from using MSISDNs to T-Mobile IDs for user roles, enabling over a million non-phone service customers to access their accounts on the main T-Mobile website.

Jan 2021 - August 2021

Freelancing

UX Designer

While working with a local business, I achieved a 40% increase in customer engagement by creating a Shopify website. From January 2021 to the present, I've remotely developed comprehensive brand guidelines, ensuring visual consistency and enhancing user experience across all digital platforms.

Education

2021

Certificate - Special Program For Strategic Insights, Practice, and Impact

Rhode Island School of Design

2020

Bachelor of Science in Graphic Communications, Emphasis in Web and Interactive Media

Pittsburg State University